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  • Most orders are shipped within 24 - 48 business hours. Delivery days are Monday thru Friday.

  • We do not guarantee compatibility.

  • Nearly all addresses in the continental U.S. qualify for free shipping or other shipping specials, except addresses noted below.
    * P.O. Boxes in the continental United States
    * APO/FPO addresses with U.S. ZIP codes.
    Please note all media items such as DVD/Blu Rays DO qualify for free shipping specials!

  • Shipping charges are not included in the price of the item. Our shipping charges include the handling and insurance fee.

  • Please be aware that according to UPS, Fedex and Airborne policy, shipping addresses can not be re-routed once the package is in transit. If a package is re-routed by customer request, a $10 fee will be applied to the customer's credit card account.

  • Please Note: Customers are responsible for customs fees and return shipping charges incurred when international packages are refused.

  • We are not responsible for typographical errors, even if an invoice was issued in error.

  • Pictures are for illustration purposes only.

  • We apologize that due to current market trends, we will only be able to honor a price drop before an order has been shipped.

  • We will not refund the shipping charges and guaranteed Holiday charges for carrier or weather related delays.

  • Comp-U-Plus does not take responsibility for delayed arrivals on packages shipped to rural areas.

  • Comp-U-Plus does not take responsibility for delayed arrivals due to closed or delayed airport activity.

  • Comp-U-Plus will not warranty merchandise that has been damaged by other components.

  • As per Microsoft policy, CD Key numbers can not be replaced, if the original has been misplaced.

  • Please Note: For security purposes, orders totaling one thousand dollars or more may require some forms of identification before processing.

  • Comp-U-Plus reserves the right to ship via an alternate method so that your package arrives within the designated shipping time as specified on your order, (e.g. ground shipping from a local warehouse for an overnight order, since it will arrive at the promised time). We will not be able to refund your account if your package arrives as specified.

  • Our advertised "after rebate prices" are subject to quantity restrictions or other limitations as per the manufacturer's regulations.

  • Comp-U-Plus will charge a $10 refusal fee for any refused packages.

  • Item descriptions and images are for your convenience only and may not be accurate! Please check the manufacturer's website for precise product information.

  • Customer care representatives are available M-T 10:00AM until 5:00PM EST, Friday: 10:00AM - 12:00PM EST. Call 845-352-8100, or email

  • If you have any questions regarding our website, or to confirm if an order went through properly, please email